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Added comfort during your stay

Give your patients and their families peace of mind, by implementing our easy to use platform

Guest Portal Cashless Booking Engagement Management

Digital Solutions for Healthcare Facilities

We offer a customisable platform for care homes and hospitals, designed to make it easier for patients to pay for services during extended stays

Guest Portal

Guests and family members can access their patient account via a personal portal online or in-app. The portal provides access to their account balance, facility information, weekly menus, digital offers, online ordering and more.

  • Access from any web-based device
  • Load funds to account instantly
  • View site info, menu & offers

Online Ordering

Implement our ordering module where suitable, to improve food preparation processes and reduce waiting times. Use our customisable platform to allow patients and family members to pre-order meals from your daily menu.

  • Define ordering & collection times
  • Display live menus online & in-app
  • Track purchases, allergens & spend

Cashless Payment

Move to hassle-free digital payment and streamline your operations. With our cloud-based cashless system, you can increase visibility & management of patients' account invoices.

  • Remotely load funds in seconds
  • Pay with account name or ID card
  • Track balance, purchases & receipts

Online Booking

Do you offer services on-site for patients to avail of? Beauty care, arts & crafts - whatever the service, utilise our booking tool to digitally display your different service options and make the booking process simple.

  • Display services in-app & online
  • Define booking times and limits
  • Enable pre-payment if needed

Digital Engagement

Engage patients with important information about on-site activity & services. Send personalised messages to individuals or general site information to everyone with our time-based push notifications.

  • Display information in guest portal
  • Send time-based push notifications
  • Keep patients informed during their stay

Cloud Management

Keep operations streamlined with our management-facing portal. Cloud-based and accessible online, we make it easy to review patient profiles, manage account balances and process payments.

  • Remote management online
  • Track menus, services & accounts
  • Process payments for invoices

Shape The Way You Pay

We are fortunate to work with healthcare facilities across Europe & North America, and always strive to exceed our clients' expectations

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Frequently Asked Questions

In which countries do you provide your service?

Facilipay has offices in Dublin, London & New York, and currently serves clients across Europe & North America.

How quickly can your services be implemented?

Implementation varies depending on your project requirements, but our services can be activated in as little as 5 business days.

Can you provide custom solutions for my project?

Yes! Our team of consultants will work with you closely to implement a custom solution and guide you on an ongoing basis.

What type of companies do you work with?

We work with companies of all sizes, from independent outlets to global operators. Get in touch and we will be happy to tell you how we can help.

We'd love to talk about your project

Our expert team are waiting and ready to assist.

Get in touch to tell us more about your business


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